Administration Team

Alexandra

Team Leader of Strategic Impact

Alexandra

As the Team Leader of Strategic Impact at Trucare, I lead the Strategic Impact team to support the organisation’s strategic goals. My role involves overseeing cross-functional projects, driving innovative engagement strategies, fostering strategic partnerships, managing financial processes such as payroll and reporting, and spearheading marketing efforts to enhance stakeholder engagement and service delivery.

With over 7 years of experience in administration and finance, I bring a strong foundation in financial management and strategic planning. I am passionate about creating impact through collaboration and innovative solutions, contributing to Trucare’s mission of inclusivity.

I am proud to be part of Trucare, where my efforts support the organisation’s growth and vision. Outside of work, I enjoy reading and exploring the city, constantly seeking new experiences that fuel my curiosity and creativity.

Nikita

Team Leader of People, Participants & Wellbeing

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Nikita

Nikita is a dedicated Team Leader of People, Participants and Wellbeing, as well as a Counsellor at Trucare. With a passion for fostering a positive and supportive work environment, Nikita is committed to enhancing employee engagement, participant satisfaction, and overall organisational success.

Nikita plays a crucial role in aligning the organisation’s values and goals with the needs and aspirations of its employees and participants. Through effective communication, recognition programs, and innovative initiatives, Nikita strives to create a workplace culture that fosters employee retention, passion, and performance.

Additionally, Nikita is a skilled Therapist, providing personalised assessment and intervention services to NDIS participants. By working collaboratively with the multidisciplinary team, Nikita contributes to the development of comprehensive support plans and service offerings. With a focus on participant outcomes and compliance, Nikita plays a vital role in ensuring that Trucare participants receive the highest quality of care.

Nikita is a passionate individual who enjoys spending time in nature, exploring the outdoors through activities like walking on the beach and snorkelling. A lover of movies, Nikita finds inspiration in both the imaginative and heartwarming aspects of storytelling, especially in science fiction and romantic comedies. With a creative spirit, she enjoys expressing themselves through music, writing poems, and playing the guitar, finding solace and joy in the creative process. Above all, she cherishes spending time with their loved ones, enjoying peaceful moments with family and friends, and creating lasting memories.

Sally

Engagement Coordinator

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Sally

As an Engagement Coordinator, my primary responsibility is enhancing connections between our organisation and its clients, community members, and internal teams. My role involves developing and implementing strategies that promote active participation, collaboration, and communication.

I have 4 years of experience as a Disability Support Worker and have recently been working as an Engagement Coordinator to further my career goals. I am working with many different individuals to accomplish their goals.

I am deeply committed to delivering person-centred care, focusing on the unique needs and preferences of each individual. My approach involves actively listening to those I support, understanding their experiences, and collaborating with them to develop tailored care plans. By continuously seeking feedback and improving my practices, I aim to provide the highest standard of care for everyone I serve.

In my spare time, I love watching the Football, reading and spending quality time with my fur babies and partner.

Carly

Engagement Coordinator

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Carly

I’m an Engagement Coordinator at Trucare, where I work directly with participants, workers, and stakeholders, providing administrative support to ensure high-quality service for our direct support participants.

Before transitioning to the office team, I spent two years as a mental health support worker at Trucare. Being part of a team that contributes to individuals’ recovery journeys is incredibly rewarding.

I’m passionate about using a recovery-focused, strength-based approach to promote independence and resilience. Seeing participants receive support and opportunities to lead fulfilling lives is why I love working in this field.

Outside of work, I enjoy camping, creating art, and gardening, though most of my time is happily dedicated to my young daughter.

Maisie

Engagement Coordinator

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Maisie

As one of the Engagement Coordinators at Trucare, my role involves coordinating services, facilitating communication between participants and providers, and making sure every individual receives the best possible care tailored to their needs. I am dedicated to creating a welcoming and empowering environment, where everyone feels heard and supported.

With over 6 years of experience in the NDIS industry, I bring a deep understanding of support guidelines and a strong background in participant engagement. My extended experience has equipped me with the skills and confidence to encourage individuals to reach their full potential and ensure they have the resources and support they need to thrive. Being part of a team that prioritizes inclusivity and participant-centered care is incredibly rewarding.

Outside of work, I’m deeply passionate about working towards building a life of sustainability. I enjoy spending time outdoors with my family, exploring new places and cultivating a self-sufficient lifestyle by growing my own food and making homemade goods like bread and butter.

A fun fact about me: I’ve traveled to nearly 20 countries so far, and I even lived in Canada for a period of time.

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